Community Manager Intern/Apprentice (Twitter & Discord)

Start Date: September 2023

Duration: 1 Year

Key Skills: Fluent in English, Knowledge of Web3 technologies

Job Description:

As a Community Manager Intern/Apprentice at our company, you will be responsible for managing our community on platforms such as Twitter and Discord. The primary goal is to foster a positive and engaging environment for our members and followers whilst keeping them informed about our initiatives. Proficiency in English and understanding of Web3 technologies is a must for this role.

Key Responsibilities:

1. Community Engagement: Interact with our community on Twitter and Discord. Respond to comments and queries in a timely manner, and monitor customer reviews.

2. Content Creation: Generate, edit, publish, and share engaging content daily (e.g., original text, photos, videos, and news). Organize regular community events and initiatives to keep members engaged and informed.

3. Community Growth: Implement strategies to grow and expand our community on Twitter and Discord platforms. This may include partnerships, promotions, or collaborations.

4. Community Moderation: Oversee and control the conversation within the community to ensure guidelines and rules are adhered to. Manage conflicts and handle community disputes diplomatically.

5. Feedback Analysis: Monitor and report on feedback and online reviews from the community. Liaise with the team to ensure community feedback is acknowledged and considered in our products/services development.

6. Web3 Ecosystem Understanding: Utilize understanding of Web3 technologies to guide, educate, and inform our community. Provide updates and news about the impact of the Web3 ecosystem on our projects.

7. Performance Tracking: Monitor and analyze the success of community engagement (e.g., return on investment and member acquisition), using community engagement tools, social media marketing tools, and Google Analytics.

Requirements:

• Excellent verbal communication skills in English
• Excellent writing skills
• Knowledge of online marketing and marketing channels
• Attention to detail, critical-thinker and problem-solver
• Ability to identify and track relevant community metrics
• Experience with Web3 and blockchain technologies is a plus
• Ability to interpret website traffic
• Knowledge of Discord, Twitter and social media best practices
• Good interpersonal and mediation skills

As an intern/apprentice, you will have the opportunity to work closely with our team, learning from experienced community managers while making a significant contribution to our online community.

Education:

A degree in Communication, English, Marketing, or a related field is desirable but not mandatory. We highly value real-world experience and on-the-job learning.

Note: This position is open for both intern and apprenticeship candidates.