⭐ Featured Opportunity

Retention manager

EXMO.com logoEXMO.com

Mar 20

We want to make crypto as simple and accessible to everyone as possible. Since 2014, EXMO.com has been on a mission to deliver just this. We’re building a global fintech platform that allows everyone to buy, sell and hold crypto. Just like that.Our products span from a one-tap interface for beginners to advanced trading tools, both on the web and on mobile apps… and we have so much more planned for the future!

Responsibilities:

  • Development of the integrated CRM/retention strategy, including e-mail, site messaging, web push, loyalty program.
  • Management of external CRM vendors. Technical development of CRM campaigns in all different lifecycles conversion, retention, and reactivation). ​
  • Management of all customer retention channels — monitoring campaign roll-out and execution/performance.
  • Together with the BI analyst performing data analysis, identifying the potential segments, and providing behavioral reporting.

Requirements:

  • 3 years experience with a proven ability leading the development of complex lifecycle/CRM programs from strategy-to-execution (focus on acquisition and/or onboarding
  • Strong analytical skills to analyze customer behavior, identify patterns, and make data-driven decisions to improve retention marketing strategies.
  • Fintech / Crypto / Web3 background is a must for this role

Perks of being a part of EXMO 🙌 Crypto teaches us to be flexible, forget about cliched employer offerings and grab the perks that you really deserve!

  • Flexibility with full remote working or comfy coworking. It’s up to you
  • Salary which reflects that we really value your work
  • A reimbursement of English lessons and sports activities
  • Professional growth by attending courses and conferences
  • 100% sick leave coverage
  • 10 days-off per year without sick leave
  • 20 days annual vacation
  • Extra day-off to celebrate big if you have a birthday, wedding, kid’s birthday. We also offer a gift — money bonus to make your party even bigger!
  • Friendly team who is waiting for a new player 😉

Listed in: Web3 Jobs, Remote Web3 Jobs, Marketing Crypto Jobs, Web3 Crypto Jobs, Analyst Web3 Jobs, Manager Web3 Jobs, Data Web3 Jobs, Full Time Web3 Jobs.