Web3 Operations Product Manager Jobs

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose 

Fleet: Money Movement

Squad: Reconciliation

As a PM in our Reconciliation team, you are the guardian of financial integrity. You will own the products that reconcile both Fiat and Crypto assets, ensuring that every movement is accounted for with precision. You aren't just managing a backlog; you are building the universal ledger platform that allows Bitso to scale safely across borders.

At Bitso, how we operate matters as much as what we operate:

• Customer Obsession: Safeguarding assets with automated reconciliations and monitoring that protect user trust at scale.
• Freedom with Accountability: Independently making trade-off decisions to launch high-quality projects that align with our product principles.
• Continuous Innovation: Designing engines that move us toward scalable, real-time self-healing reconciliation engines.

Reports To

Senior Product Manager

Who You Are 

• Experienced PM: You have 2+ years of experience in Product Management, ideally within Platform, Payments, or Treasury. You have a proven track record of shipping features from ideation to launch.
• Financial Domain Expert: You understand the lifecycle of a transaction and why precise ledger reconciliation is the foundation of trust.
• Outcome-Focused: You are able to set goals that align with company OKRs. You understand your product's levers and are prepared to measure impact before and after delivery.
• Requirement Gatherer: You have the ability to gather requirements and define functionality in a clear, actionable format. You assess product needs holistically, involving Finance, Operations, and other stakeholders early in the process.
• Collaborative Partner: You thrive working closely with Engineers, Designers, and Operations teams. You foster partnerships within your squad to ensure a validated solution is ready before building begins.
• Insight-Driven: You leverage user feedback, research, and past data to understand pain points. You work to ensure the voice of the customer (both internal and external) is always heard.
• Data Fluent: You are comfortable querying data to generate actionable insights and connect quantified goals to meaningful business outcomes.

What You Will Do 

• Support the Senior Product Manager by defining product specifications and removing blockers so the team can execute at a fast pace.
• Act as the primary link between Finance/Operations and the Engineering team, translating needs into technical builds.
• Identify growth levers and blockers within flows and prioritize initiatives that move us to automated, scalable systems.
• Deeply understand your product area and propose actions to improve it while clearly articulating the trade-offs.
• Contribute to the quarterly planning process, making recommendations on high-priority initiatives that align with the company's strategy in your product area.
• Work closely with leadership to ensure buy-in across the organization and communicate clearly when you need guidance or need to push back on decisions.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote 

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

• Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

• High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

• Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.

• Self-Management: We look for individuals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family LeavePolicy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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