Remote Web3 Know Your Customer Jobs in New York, United States

Overview

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

What we are looking for

A highly skilled Solutions Engineer to join our team and help customers, partners, and institutional clients successfully integrate and scale with our stablecoin and blockchain infrastructure. As a key technical liaison between our product, engineering, and business teams, you will design and deliver solutions that demonstrate the reliability, security, and utility of our technology across diverse use cases—including payments, remittances, DeFi, treasury automation, and enterprise blockchain integrations.

This is a hybrid role that blends technical expertise with customer-facing communication. You will act as a trusted advisor, guiding clients from initial discovery through implementation and long-term success.

What you'll do

Understand client technical requirements and architect integrations using our APIs, SDKs, wallets, and blockchain infrastructure.

• Scope and design end-to-end solutions for stablecoin issuance, transfers, treasury operations, and blockchain connectivity.

• Create integration plans, technical diagrams, and deployment recommendations tailored to each client’s environment.

• Serve as the primary technical point of contact during pre-sales, onboarding, and early adoption phases.

• Run technical workshops, demos, and Proofs of Concept (POCs) to showcase product capabilities.

• Collaborate with enterprise customers, fintechs, exchanges, and ecosystem partners to ensure successful implementation.

• Provide hands-on guidance during integration, working closely with developers, DevOps teams, and security stakeholders.

• Diagnose and resolve API, blockchain, and infrastructure-level issues, escalating to engineering when needed.

• Advocate for best practices around operational security, key management, transaction monitoring, and compliance-friendly architecture.

• Gather customer insights to influence product roadmaps and feature prioritization.

• Partner with Sales, Product, and Engineering to deliver scalable and repeatable technical solutions.

• Contribute to technical documentation, integration guides, and internal playbooks.

What we're looking for

• 3–7+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, or similar roles.

• Strong understanding of blockchain fundamentals, distributed systems, and crypto payment flows.

• Experience working with REST APIs, Webhooks, SDKs, and backend integration patterns.

• Hands-on coding ability in at least one language (e.g., JavaScript/TypeScript, Python, Go, Rust).

• Ability to simplify complex technical concepts for both technical and non-technical audiences.

• Excellent communication, client-facing, and project management skills.

Nice to haves, but not mandatory

• Experience with stablecoins, custody systems, digital wallets, or payment rails.

• Familiarity with blockchain protocols such as Ethereum, Solana, or Layer-2 scaling networks.

• Knowledge of compliance-relevant concepts such as KYC/AML workflows, transaction screening, or on-chain analytics.

• Prior experience supporting enterprise or fintech integrations.

Compensation will vary based on experience from $148,000 - $172,000

Our perks enable working at Rain to be a fulfilling, healthy and happy experience.

Unlimited time off 🛼 Unlimited vacation can be daunting, so at Rain we require our teammates to take 10 days minimum for themselves.

Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves.

Flexible Benefits 🧠 Easy-to-access benefits, for all employees based in the US, Rain pays a percentage of your benefits for the employee and for your dependents. We offer comprehensive health, dental and vision plans as well as a 100% company-subsidized life insurance plan.

Equity plan 📦 On top of a competitive salary, we offer every Rain employee an equity option plan so we can all can benefit from our success.

Rain Cards 🌧️ We want our teammates to be knowledgeable about our core products and services and to support this mission we issue a card for our team to utilize the card for testing.

Health and Wellness 📚 High performance begins from within. Our members are welcome to use their company card for eligible health and wellness spending like gym memberships, fitness classes and other wellness items.

Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Stay tuned for upcoming destinations!