We're looking for motivated graduates and students to join our Customer Support Internship Program. From day one, you'll work alongside experienced professionals, supporting clients in a fast-paced Forex trading environment.Why This Role?
This is your opportunity to kick-start your career in a fast-growing trading environment. This is a 3-month full-time commitment. This is more than an internship; it's an opportunity to gain hands-on experience, develop valuable customer service skills, and build a foundation for a career in fintech and financial services.What You'll Be Doing
Customer Support
- Respond to client inquiries via live chat, email, web forms, and phone calls
- Assist clients with account, platform, and service-related questions
- Deliver professional and timely customer support
- Work closely with Operations, Trading, Payments, and Sales teams
- Adhere to company policies and service standards
- Help identify opportunities to improve the customer experienceCase Management
- Follow up on client requests and unresolved issues
- Escalate complex cases to relevant teams
- Maintain accurate records in internal systemsWhat is in it for you:
This program is designed to give you real skills, real exposure, and real outcomes:- Structured Learning & Clear Expectations
- You’ll follow a defined learning path with a clear performance rubric
- Regular check-ins and feedback to support your development
- Transparent expectations on what success looks like at each stage- Hands-on Fintech Exposure
- End-to-end exposure to customer service
- Work on real cases within a high-volume, fast-paced environment- Paid internship
- Stipend aligned to Armenia market. The exact offer to be confirmed at offer stage.
Listed in: Cryptocurrency Jobs, Internship Crypto Jobs, Customer Support Web3 Jobs, Entry Level Crypto Jobs, Web3 Web3 Jobs.