Web3 Content SRE Jobs

A bit about us:Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.  Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.Currently, the Immutable Group consists of the Immutable Platform, the preferred developer platform for building & scaling web3 games on Ethereum, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.It is our ambition to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs. Come and join us as we pioneer in this space!A bit about the role:Joining us as a Solutions Architect, your main priority will be to work with our gaming partners in South Korea and helping onboard them on onto the Immutable platform. You'll provide technical advice and guidance to our most important, high touch customers, helping them get to market faster by driving a seamless integration experience. The ideal candidate will be influential, approachable and customer-centric and aligned with our ambitions to grow a global, industry-defining product to worldwide success in the web3 gaming space.

You will have the opportunity to:

• Lead and be accountable for the technical management for the highest valued gaming partners in South Korea
• Effectively manage and mitigate technical risk across Immutable's customers and their projects
• Think creatively about limitations in our product to guide customers with potential work-arounds, third party integrations or novel ideas
• Interface with business customers through discord, email, slack, and face-to-face calls, including with C-level profiles who may be more commercial rather than technical
• Understand and identify trends and opportunities in the web3 gaming landscape
• Facilitate the creation of technical content (code, demonstrations, blogs) to educate, or bridge the gaps of customer needs
• Establish yourself as an internal advocate for partners - by distilling their needs into product requirements

We would love you to have:

• 5+ years in a technical role (Engineering, SRE, Sales, Support, Architecture)
• Ability to influence decision makers across varying levels of an organisation and drive change in complex, often opaque organisations
• Capability to build and maintain scalable processes, and derive data-driven insights
• Happy working with a fully English speaking & remote team
• Strong passion for gaming and web3 as you will be actively working with games on core game loops and integrating them as web3 primitives
• Experience with either Solidity, Typescript or Modern Cloud (Serverless & containers)

Some extra experience that would be awesome:

• Prior experience in a B2B SaaS environment

A bit about the team:This role will be part of the Immutable platform team. The goal for Immutable X is to be the leading platform for NFT minting & trading “powering the world of NFT’s”. Our customer success mission is to deliver the highest level of end-to-end customer support from integrations to product expansion, to be the undisputed leader in scalable blockchain technology.We are proud of the benefits that we offer for all of our employees globally.  Here is a snapshot: Attracting the best global talent:💸We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance💻 While we offer flexible working arrangements, we have an epic head office in the heart of Sydney and offer remote office hubs around the globe via a WeWork all-access pass📲We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.Levelling up your growth🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development📚 Enjoy access to free online courses via UdemyHelping you thrive💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service🎁 Get premium access to mindfulness resources, online fitness classes and discounts at major retailers through PerkboxLeave when you need it the most: 👨‍👧‍👦New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthdayAdditional Information: Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don't meet all the job listing requirements, do yourself (and us) a favour by still applying! You'll likely bring something to the workplace that we haven't thought of yet, and we would love to hear from you. We are a 2022 Circle Back Initiative Employer – we commit to responding to every applicant.*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!#LI-Remote