10 link clicks.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?We are looking for a talented Incident Manager to join our TechOps team. This is a pretty broad role that will involve investigating and resolving Major Incidents with the corresponding Tech and non-Tech teams to functioning of our ecosystem (Binance.com, Mobile Apps, etc), and other related duties. It will include close cooperation with our Customer Support, internal Dev/Infra teams, Communication/PR as well as other parties. This is a full-time remote position opens in Singapore.<h3>Responsibilities:</h3><ul><ul><li>Lead and drive major incidents towards mitigation and resolution with multiple counterparts, and effectively coordinate production incidents resolution across multiple teams</li><li>Provide excellent incident communication to stakeholders</li><li>Lead and/or participate in Post Incident Review and Problem Management meetings with key stakeholders to review events and opportunities for ongoing improvement</li><li>Work within a global shift rotation, covering local day-time hours, including holidays and weekends, on a rotational basis</li><li>Continuously look for automation and improvement opportunities for Incident Management processes, tools and best practices</li><li>Provide technical support and handling urgent escalation from external or internal customers or users in a production environment with high-volume of transaction traffic</li><li>Work closely with product and DEV teams, and participate and follow up in iteration, release and roadmap planning timely</li></ul></ul><h3>Requirements:</h3><ul><ul><li>5+ years of experience in similar roles - e.g. Incident Manager, Technical Escalation Engineer, etc</li><li>Must have strong capabilities to identify, analyze and resolve problems logically and systematically</li><li>Strong technology experience in Unix/Linux with shell scripting, databases (Oracle, MySQL), Web or App related DEV, Technical Support, QA or project support experience with HTTP protocol, JavaScript, RESTful, Json, Web Service, TCP/IP, Linux/Unix</li><li>Critical communication skill,must be technically literate and be able to articulate technical issues in a meaningful way to both engineers and executive level management</li><li>Crisis management skill: ability to maintain calm during stressful situations; demonstrate leadership skills under fast-paced, highly dynamic situations, pursue multiple threads at the same time, and drive solution for complex issues</li><li>Understanding of software development methodologies and coding standards (CICD)</li><li>Understand ITIL process, experience in Change Management, Incident Management, Problem Management</li><li>Experience with defining support process and escalation management</li><li>BS/MS in Computer Science, Math or related scientific disciplines</li><li>Background in Software Development is a plus</li><li>Experience in AWS is a plus</li><li>Experience in Incident Management role in large Internet companies is preferred</li></ul></ul><b>Working at Binance</b>•     Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry•     Fast moving, challenging and unique business problems•     International work environment and flat organisation•     Great career development opportunities in a growing company•     Possibility for relocation and international transfers mid-career•     Competitive salary•     Flexible working hours, Casual work attire<i>By submitting a job application, you confirm that you have read and agree to our <a href='https://www.binance.com/en/candidate/privacy/notice' rel='noopener noreferrer nofollow ugc' target='blank'>Candidate Privacy Notice</a>.</i>

Binance

Incident Manager

6 link clicks.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?In this role, you will act as the trusted finance partner to corporate function leaders at Binance (Technology, Product, Customer Support, and Other G&amp;A functions), providing insightful analysis to our company's most senior leadership. One of the key attributes for success in this role will be the ability to forge trusted relationships with executives, enabling effective decision making and positively influencing business performance.  The Finance Business Partner will support functional leaders and their direct teams and will be responsible for driving day-to-day financial decision making, managing the annual planning/quarterly forecasting cycles, providing Opex controllership for the function, designing and implementing cost optimization strategies and developing business models for investment initiatives. <h3>Responsibilities</h3><ul><ul><li><b>Business Partnership</b>: Support functional leaders to ensure execution of plans and accountability for results. You will have a unique opportunity to use your insights and strategic thinking to partner with leaders on financial decisions, investments, efficiency, and business model improvement projects</li><li><b>P&amp;L optimization</b> - Identify opportunities to enhance efficiency and ensure prioritization of company resources, by leading optimization projects to drive performance improvements</li><li><b>Headcount governance</b>: Develop resource allocation and monitoring framework, enabling highly reliable headcount planning throughout the fiscal year and ensuring landing and adherence of next fiscal year’s HC blueprint, in partnership with the business</li><li><b>Opex Reporting</b>: Manage the rhythm of business for area of responsibility, including establishing the key metrics, reporting, and ad-hoc reviews. Monitor trends and key drivers against plan/ forecast assumptions </li><li><b>Annual planning &amp; rolling forecast</b>: Develop and align with senior leaders annual targets for all corporate functions. Ensure high P&amp;L forecast accuracy throughout the fiscal year, to enable the decision makers to optimize spending and make timely investments</li><li><b>Ad-hoc financial &amp; investment case modeling</b>: Support business partners on ad-hoc requests and critical investments in their respective areas. Conduct business case modeling for our CFO and leadership team including scenario planning and sensitivity analysis</li><li><b>Team building</b>: Help establish tight-knit relationships in a remote working environment, and contribute to building a highly collaborative team culture, by sharing best practices with other team members, contributing to others’ projects as needed, and helping us achieve our collective team goals</li></ul></ul><h3>Requirements</h3><ul><ul><li>BA/BS in Finance or Accounting (MBA or CPA preferred)</li><li>10+ years of relevant experience in FP&amp;A or working as a Finance Business Partner (preferably with reputed Technology / FinTech / Consumer Product companies)</li><li>Experience managing headcount in a large complex matrix environment preferred</li><li>Outstanding modeling and analytical skills combined with a strong executive presence </li><li>Self-starter - take initiative, be dedicated, set and drive toward goals</li><li>Ability to work in an unstructured environment, navigate ambiguity, manage multiple assignments simultaneously, and provide clarity and structure</li><li>Excellent communication and people skillsStrong knowledge of enterprise-level financial planning and accounting systems preferred</li><li>Demonstrated interest in crypto &amp; blockchain technology</li></ul></ul><b>Working at Binance</b>•     Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry•     Fast moving, challenging and unique business problems•     International work environment and flat organisation•     Great career development opportunities in a growing company•     Possibility for relocation and international transfers mid-career•     Competitive salary•     Flexible working hours, Casual work attire<i>By submitting a job application, you confirm that you have read and agree to our <a href='https://www.binance.com/en/candidate/privacy/notice' rel='noopener noreferrer nofollow ugc' target='blank'>Candidate Privacy Notice</a>.</i>

Finance Business Partner - Corporate

7 link clicks.

Anywhere

ETHGlobal is growing the most valuable developer community in web3. As the usage of blockchain technology grows, the world is going to need more talented engineers, designers, and product leaders to build the future that blockchain technology is promising. We work with exactly these kinds of people every single day through the products we organize for our community. By focusing on this community, we think we can accelerate the transition to a crypto-native digital economy.Historically, ETHGlobal has been about running hackathons around the world (we've run a hackathon in every continent except Antartica!), and we've been very successful at that. Hundreds of people have found jobs from our events, won millions in prizes, and some have even started businesses worth tens to hundreds of millions of dollars. Today, however, we see a path to be something much larger.Designing at ETHGlobal is about empowering our community to do great things, together. We're a collection of crypto native engineers, community leaders, event organizers, and investors. Together, we will build the best community platform for technical talent in the entire crypto industry.ETHGlobal was early in supporting the crypto community and have been doing so since 2017. We're a small team of 8, and we’re looking for experienced engineers in the cryptocurrency space who are invigorated by the opportunity to have a major impact on how developers learn and grow in this industry. You must be comfortable dealing with lots of moving pieces; you should have exquisite attention to detail and be comfortable learning new technologies and systems.<h3>You will</h3><ul><ul><li>Manage incoming support tickets, direct them to the relevant team member, and ensure that ETHGlobal provides unparalleled customer support for attendees</li><li>Collaborate with and assist local Ethereum groups all over the world in their efforts to host Ethereum hackathons</li><li>Serve as a help desk during events (no hacker support ticket goes unanswered!)</li></ul></ul><h3>You may be a fit for this role if you </h3><ul><ul><li>Are deeply empathetic and care about the people you interact with</li><li>Have an inbox-zero mentality</li><li>Have 2+ years of relevant experience in a customer support or service industry role</li><li>Have experience working with developers </li></ul></ul><h3>You're interested in </h3><ul><ul><li>A full-time position</li><li>Fully remote work environment</li><li>NFTs, DAOs and all things at the cutting edge of web3</li><li>Occasionally travelling to international locations for physical weekend hackathons (e.g., Bogota, New York City, Amsterdam, or other major cities across the world)</li></ul></ul><h3>Perks</h3><ul><ul><li>Competitive salary (option to be paid in cryptocurrency)</li><li>Comprehensive health insurance for you and your dependents (vision, dental, etc.)</li><li>Flexible vacation and remote work policy</li><li>Stipends for home office improvements, meals and additional remote-work benefits</li></ul></ul>At ETHGlobal, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

ETHGlobal

Hacker Success

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