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Mercier Consultancy is thrilled to present an exciting opportunity for a Polish Speaking Customer Service Representative for our Client, a leading Blockchain Company in Greece. In this pivotal role, you will provide exceptional support to our Polish-speaking clients, assisting them with inquiries related to blockchain technology, services, and products.Your fluency in Polish will be essential as you guide customers through their questions, support them in navigating our platforms, and help them understand the innovative solutions we offer in the blockchain space. Your exceptional customer service skills will contribute significantly to enhancing the client experience and ensuring satisfaction.Responsibilities<ul><li>Offer outstanding customer service in Polish via phone, email, and chat for all blockchain-related inquiries</li><li>Assist clients with understanding blockchain products, services, and functionalities</li><li>Manage order processing, account inquiries, and effectively resolve customer issues</li><li>Document all customer interactions thoroughly in our CRM system</li><li>Collaborate with technical and support teams to provide accurate information and solutions</li><li>Gather feedback from clients to improve services and products</li><li>Stay updated on trends and developments in the blockchain industry</li></ul><ul><li>Fluency in Polish and English, with excellent communication skills</li><li>Strong customer service orientation and a willingness to resolve client issues</li><li>Experience in customer service, especially within tech or blockchain sectors, is preferred</li><li>Able to handle multiple inquiries and provide timely solutions</li><li>Detail-oriented with solid organizational abilities</li><li>Interest in blockchain technology and eagerness to assist customers</li><li>Familiarity with customer support software and CRM systems is a plus</li></ul><ul><li>Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )</li><li>Private Health Insurance</li><li>2 Extra Salaries Per Year</li><li>Support In Finding Accommodation After Hotel</li><li>Fully Paid Training</li><li>Monthly Performance Bonus</li><li>Free Greek Course</li><li>And More...</li></ul><ul><li>Fluency in Polish and English, with excellent communication skills</li><li>Strong customer service orientation and a willingness to resolve client issues</li><li>Experience in customer service, especially within tech or blockchain sectors, is preferred</li><li>Able to handle multiple inquiries and provide timely solutions</li><li>Detail-oriented with solid organizational abilities</li><li>Interest in blockchain technology and eagerness to assist customers</li><li>Familiarity with customer support software and CRM systems is a plus</li></ul><ul><li>Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )</li><li>Private Health Insurance</li><li>2 Extra Salaries Per Year</li><li>Support In Finding Accommodation After Hotel</li><li>Fully Paid Training</li><li>Monthly Performance Bonus</li><li>Free Greek Course</li><li>And More...</li></ul>

Polish Speaking Customer Service for Blockchain Company - Work In Greece

Euro

Athens

Europe/Athens

<h3>Working At Bitso</h3>We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.Your Purpose We are building a new FX business at Bitso Business, working closely with promoters and clients executing real-time transactions. As we scale, we face many operational issues that can block clients from trading and directly impact revenue. This role will act as the first line of support (N1) for FX operations, ensuring issues are quickly understood, addressed, and routed to the right teams when needed.This role sits at the center of our FX operation. You will ensure that clients can operate without friction and that problems are solved quickly and efficiently. Over time, you will gain deep knowledge of our product and operations, with the opportunity to grow into more senior roles across Bitso Business.NOTE: This role is based in Mexico City and requires working from the office. Given the close interaction with promoters, support teams, and real-time operations, in-person collaboration is essential.Reports ToBusiness Operations ManagerWho You Are <ul><li>Fluency in English and Spanish (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>2+ year of experience in support, operations, or customer-facing roles</li><li>Experience working in fast-paced environments</li><li>High sense of ownership and accountability</li><li>Ability to stay organized and manage multiple issues at the same time</li><li>Curiosity and willingness to learn fast</li><li>Problem-solving mindset (even without knowing the full answer)</li><li>Ability to work under pressure and urgency</li><li>Basic technical understanding (APIs, systems, etc.)</li></ul>Nice to have:<ul><li>Exposure to fintech, payments, trading, or banking products</li><li>Experience with crypto or digital assets</li><li>Portuguese (spoken and written)</li></ul>What You Will Do <ul><li>Act as the first point of contact for FX operational issues from internal teams (Promoters, Sales, etc.)</li><li>Help clients and internal teams unblock basic issues (account setup, access, configuration, etc.)</li><li>Understand and triage problems, ensuring they are properly routed to the appropriate support channels, primarily through the Operations team, before involving Engineering or Product when needed</li><li>Provide clear context and follow-up on issues until they are fully resolved</li><li>Support onboarding and activation flows, helping clients reach their first transactions</li><li>Educate users and internal teams on how to use the product correctly</li><li>Identify recurring issues and share insights with Product and Engineering teams</li></ul><a href="https://hbr.org/2022/07/apply-to-a-job-even-if-you-dont-meet-all-criteria" rel="noopener noreferrer nofollow ugc" target="_blank">Research</a> in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.<h3>Who We Are</h3>With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.When we hire people for our team, we specifically test for the following traits in addition to our cultural values:<ul><li>Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges</li><li>High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.</li></ul><ul><li>Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.</li><li>Self-Management: We look for individuals who can independently manage their work, career, and professional development.</li></ul><h3>Compensation & Benefits</h3>At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.So for those willing to commit, adapt and pioneer the most important change of the century we offer:<ul><li>Me Time program, including unlimited paid time off.</li><li>Remote-first work environment.</li><li>Employee Stock Option program.</li><li>Zero trading fees through our Bitso Alpha app.</li><li>Extended Family LeavePolicy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.</li><li>Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.</li></ul>Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!<ul><li>These are the applicable requisites, although equivalent competencies in any of the above will also be considered.</li><li>To see our Privacy Policy please click <a href="https://bitso.com/terms" rel="noopener noreferrer nofollow ugc" target="_blank">here</a>.</li></ul>

Tech Customer Support Analyst

America/Mexico_City

Deblock is Europe’s newest and most exciting fintech, bringing together the worlds of banking and digital assets in a safe, simple, and beautifully designed. Our mission is to empower people to use modern financial tools with confidence, combining the reliability of traditional finance with the innovation of Web3.At Deblock, you’ll be joining a high performing, multi disciplinary team shaping the future of financial services, and having a lot of fun while doing it. We're looking for Customer Support Specialists to joing us. Interested?
What You’ll Do<ul><li> Provide friendly, efficient, and accurate support to customers through chat and email </li><li> Troubleshoot product questions, account issues, payments, and general inquiries </li><li> Follow internal procedures to ensure compliance, safety, and customer protection </li><li> Work in rotating shifts, including occasional weekends, to support our European customer base </li><li> Represent the voice of the customer internally, helping shape future improvements </li></ul>What We’re Looking For<ul><li> Excellent written and spoken English </li><li> Strong communication skills </li><li> Attention to detail and a problem solving mindset </li><li> Comfortable working in rotational shifts (including some weekends and evenings) </li><li> Curious, motivated, and eager to learn about fintech, payments, and crypto </li><li> Previous experience in customer support is a plus</li><li> Eligibility to work as a Freelancer (12 month services contract)</li></ul><ul><li>Above market compensation</li><li> Telework allowance for remote assignments </li><li> All the tech you need (laptop and accessories) </li><li> Opportunity to join the hottest fintech in Europe, growing fast and backed by a world class team</li><li> Real development opportunities: you grow as we grow</li></ul> What You’ll Do<ul><li> Provide friendly, efficient, and accurate support to customers through chat and email </li><li> Troubleshoot product questions, account issues, payments, and general inquiries </li><li> Follow internal procedures to ensure compliance, safety, and customer protection </li><li> Work in rotating shifts, including occasional weekends, to support our European customer base </li><li> Represent the voice of the customer internally, helping shape future improvements </li></ul>What We’re Looking For<ul><li> Excellent written and spoken English </li><li> Strong communication skills </li><li> Attention to detail and a problem solving mindset </li><li> Comfortable working in rotational shifts (including some weekends and evenings) </li><li> Curious, motivated, and eager to learn about fintech, payments, and crypto </li><li> Previous experience in customer support is a plus</li><li> Eligibility to work as a Freelancer (12 month services contract)</li></ul><ul><li>Above market compensation</li><li> Telework allowance for remote assignments </li><li> All the tech you need (laptop and accessories) </li><li> Opportunity to join the hottest fintech in Europe, growing fast and backed by a world class team</li><li> Real development opportunities: you grow as we grow</li></ul>

Customer Support Specialist

Indian Rupee

Chennai

Asia/Kolkata

Mercier Consultancy is excited to offer an exciting opportunity for an Italian Speaking Customer Service Representative for our Client's Cryptocurrency Exchange in Greece. In this innovative role, you will provide exceptional support to our Italian-speaking clients, guiding them through their cryptocurrency transactions and ensuring a seamless experience on the platform.Your fluency in Italian is vital as you assist customers with inquiries related to account management, transactions, and security concerns. By delivering outstanding service, you will help foster trust and confidence in our services within the rapidly evolving world of cryptocurrency.Responsibilities<ul><li>Deliver high-quality customer service in Italian through various channels including phone, email, and chat regarding cryptocurrency inquiries</li><li>Assist clients with account setup, verification processes, and transaction troubleshooting</li><li>Effectively address customer issues and provide guidance on best practices for using the platform</li><li>Document all customer interactions accurately and efficiently in our CRM system</li><li>Collaborate with technical teams to resolve complex inquiries and improve user experience</li><li>Stay informed about cryptocurrency trends, regulations, and market updates</li><li>Gather and relay customer feedback to enhance service offerings</li></ul><ul><li>Fluency in Italian and English, with excellent communication and interpersonal skills</li><li>Strong customer service orientation with a keen interest in cryptocurrency and blockchain technology</li><li>Prior experience in customer service, particularly in finance or technology, is preferred</li><li>Ability to manage multiple inquiries and provide timely solutions in a fast-paced environment</li><li>Detail-oriented with strong organizational abilities</li><li>Willingness to learn and adapt to the fast-changing cryptocurrency landscape</li><li>Familiarity with customer support software and CRM systems is a plus</li></ul><ul><li>Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )</li><li>Private Health Insurance</li><li>2 Extra Salaries Per Year</li><li>Support In Finding Accommodation After Hotel</li><li>Fully Paid Training</li><li>Monthly Performance Bonus</li><li>Free Greek Course</li><li>And More...</li></ul><ul><li>Fluency in Italian and English, with excellent communication and interpersonal skills</li><li>Strong customer service orientation with a keen interest in cryptocurrency and blockchain technology</li><li>Prior experience in customer service, particularly in finance or technology, is preferred</li><li>Ability to manage multiple inquiries and provide timely solutions in a fast-paced environment</li><li>Detail-oriented with strong organizational abilities</li><li>Willingness to learn and adapt to the fast-changing cryptocurrency landscape</li><li>Familiarity with customer support software and CRM systems is a plus</li></ul><ul><li>Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )</li><li>Private Health Insurance</li><li>2 Extra Salaries Per Year</li><li>Support In Finding Accommodation After Hotel</li><li>Fully Paid Training</li><li>Monthly Performance Bonus</li><li>Free Greek Course</li><li>And More...</li></ul>

Italian Speaking Customer Service for Cryptocurrency Exchange - Work In Greece

Bulgarian Lev

Sofia

Europe/Sofia

About the RoleCoinJar, a global cryptocurrency exchange, is seeking a Customer Support Representative to join our team in Ireland. You will be responsible for providing industry-leading support for our products and creating a positive experience for CoinJar customers. Prospective team members will have a customer-centric focus and strong empathy for the customer.This full-time role offers a fully remote work arrangement with occasional office visits required, maximum once a month for engagement days with the team. Schedule: 4-day work week (Saturday–Tuesday or Friday–Sunday), 08:30–17:30Salary: €35,000–€37,500 per annumRole OverviewAs a Customer Support Representative, you’ll be at the forefront of providing exceptional support for CoinJar’s innovative products, ensuring a positive experience for our diverse customer base. Reporting to the global Head of CS, and working with the Irish CEO, you will be part of a local and global team of like-minded professionals. Your customer-centric approach and strong empathy will be key in this pivotal role.
Essential<ul><li>Minimum 2 years experience supporting users of a software/FinTech platform or as a web3/crypto community manager</li><li>Proficiency in using customer support software and tools</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail and accuracy in handling customer information</li><li>Exceptional time management and organisational abilities</li><li>Robust problem-solving and troubleshooting skills</li><li>Ability to simplify complex technical concepts</li><li>Capability to thrive in a fast-paced environment with high inquiry volumes</li><li>Adaptability to learn new technologies and stay updated on industry developments</li><li>Must be authorised to work in Ireland</li><li>Must be able to work Saturday and Sunday; flexibility can be provided with changing of weekdays</li></ul>Desirable<ul><li>Basic understanding of cryptocurrency and blockchain technology</li><li>Experience using cryptocurrency exchanges or wallets</li><li>Familiarity with common cryptocurrency issues (e.g. fee sizes, transaction delays)</li><li>KYC/AML experience</li><li>Knowledge of compliance and security protocols related to cryptocurrency</li></ul><ul><li>Almost fully remote working</li><li>Technology provided for work-from-home setup (e.g. laptop, monitor, etc.)</li><li>Training & development opportunities</li></ul>Join CoinJar and be part of a team shaping the future of finance through innovative cryptocurrency solutions. Apply now to embark on an exciting career in the rapidly evolving world of digital currencies! Essential<ul><li>Minimum 2 years experience supporting users of a software/FinTech platform or as a web3/crypto community manager</li><li>Proficiency in using customer support software and tools</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail and accuracy in handling customer information</li><li>Exceptional time management and organisational abilities</li><li>Robust problem-solving and troubleshooting skills</li><li>Ability to simplify complex technical concepts</li><li>Capability to thrive in a fast-paced environment with high inquiry volumes</li><li>Adaptability to learn new technologies and stay updated on industry developments</li><li>Must be authorised to work in Ireland</li><li>Must be able to work Saturday and Sunday; flexibility can be provided with changing of weekdays</li></ul>Desirable<ul><li>Basic understanding of cryptocurrency and blockchain technology</li><li>Experience using cryptocurrency exchanges or wallets</li><li>Familiarity with common cryptocurrency issues (e.g. fee sizes, transaction delays)</li><li>KYC/AML experience</li><li>Knowledge of compliance and security protocols related to cryptocurrency</li></ul><ul><li>Almost fully remote working</li><li>Technology provided for work-from-home setup (e.g. laptop, monitor, etc.)</li><li>Training & development opportunities</li></ul>Join CoinJar and be part of a team shaping the future of finance through innovative cryptocurrency solutions. Apply now to embark on an exciting career in the rapidly evolving world of digital currencies!

Customer Support Representative (Ireland)

39 link clicks.

Revolut

Risk at Revolut operates across all functions, products, and regions to monitor front-line performance and ensure the business operates safely. They're among the first to be involved in new initiatives, from tech to customer support. We're looking for a Business Risk Manager to sit within the first line of defence and advise on crypto matters. You'll develop sustainable growth strategies that align with operational risk frameworks and take our risk management procedures to the next level. What you'll be doing: Applying our risk management framework to crypto infrastructure, Identifying, assessing, documenting, and reviewing risks, Independently testing controls, Developing procedures related to risk management, Designing key risk indicators and monitoring them against limits, Registering and managing risk incidents, and delivering relevant reports, Preparing management information related to risk exposures, Implementing business continuity requirements.Listed in: <a href="https://cryptojobslist.com">Cryptocurrency Jobs</a>, <a href="https://cryptojobslist.com/full-time">Full Time Crypto Jobs</a>, <a href="https://cryptojobslist.com/remote">Remote Web3 Jobs</a>, <a href="https://cryptojobslist.com/manager">Manager Web3 Jobs</a>, <a href="https://cryptojobslist.com/customer-support">Customer Support Web3 Jobs</a>, <a href="https://cryptojobslist.com/infrastructure">Infrastructure Web3 Jobs</a>.

Business Risk Manager (Crypto)

Remote: Cyprus

Risk at Revolut operates across all functions, products, and regions to monitor front-line performance and ensure the business operates safely. They're among the first to be involved in new initiatives, from tech to customer support. We're looking for a Business Risk Manager to sit within the first line of defence and advise on crypto matters. You'll develop sustainable growth strategies that align with operational risk frameworks and take our risk management procedures to the next level. What you'll be doing: Applying our risk management framework to crypto infrastructure, Identifying, assessing, documenting, and reviewing risks, Independently testing controls, Developing procedures related to risk management, Designing key risk indicators and monitoring them against limits, Registering and managing risk incidents, and delivering relevant reports, Preparing management information related to risk exposures, Implementing business continuity requirements.Listed in: <a href="https://cryptojobslist.com">Cryptocurrency Jobs</a>, <a href="https://cryptojobslist.com/full-time">Full Time Crypto Jobs</a>, <a href="https://cryptojobslist.com/remote">Remote Web3 Jobs</a>, <a href="https://cryptojobslist.com/manager">Manager Web3 Jobs</a>, <a href="https://cryptojobslist.com/customer-support">Customer Support Web3 Jobs</a>, <a href="https://cryptojobslist.com/infrastructure">Infrastructure Web3 Jobs</a>.

Business Risk Manager (Crypto) at Revolut. Read more…

Remote Web3 Customer Support jobs Revolut and other crypto companies

Browse 1+ open positions Remote Web3 Customer Support Jobs at Revolut. Apply now. updated July 2026!

Job Title	Company Name	Salary	Location	Tags	Posted
Business Risk Manager (Crypto)	Revolut			Full TimeRemoteManagerCustomer Support	2d
Past and filled jobs:
Polish Speaking Customer Service for Blockchain Company - Work In Greece	Mercier Consultancy			RemoteWeb3Paid RelocationCustomer Support
Tech Customer Support Analyst	Bitso		📍 México	Web3ResearchTradingEngineering
Customer Support Specialist	Deblock			RemoteWeb3ComplianceContract
Italian Speaking Customer Service for Cryptocurrency Exchange - Work In Greece	Mercier Consultancy			RemoteWeb3ExchangePaid Relocation
Customer Support Representative (Ireland)	CoinJar	EUR 35k-37k/year		RemoteWeb3Full TimeNon Tech

Customer Support Jobs & Careers July 2026

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Business Risk Manager (Crypto)

Revolut

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