Page 3. Web3 Full Time Operations Jobs

Who We Are:Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

The Head of Mortgage for GalaxyOne will be an entrepreneurial, results-oriented leader responsible for building and scaling a mortgage product from the ground up. This role requires a seasoned professional with deep expertise in the mortgage industry, a proven track record of innovation, and the ability to navigate a fast-paced, technology-driven environment. The successful candidate will leverage their industry knowledge and leadership skills to create a customer-centric mortgage offering that aligns with GalaxyOne’s mission to redefine retail financial services.

What You’ll Do:

• Product Development & Strategy: Design and develop a competitive, customer-focused mortgage product tailored for the GalaxyOne platform, integrating innovative technology and user-friendly features.
• Launch & Execution: Oversee the end-to-end launch of the mortgage product, including regulatory compliance, operational setup, and go-to-market strategy.
• Growth & Scaling: Drive adoption and growth of the mortgage product through strategic partnerships, marketing initiatives, and continuous product enhancements.
• Team Leadership: Build and lead a high-performing mortgage team, fostering a culture of innovation, collaboration, and excellence.
• Regulatory & Compliance: Ensure all mortgage operations comply with federal, state, and local regulations, maintaining the highest standards of integrity and transparency.
• Partnerships & Vendor Management: Establish and manage relationships with key stakeholders, including lenders, technology providers, and regulatory bodies.
• Customer Experience: Champion a seamless, tech-driven customer experience that differentiates GalaxyOne’s mortgage offering in the market.
• Performance Metrics: Define and track KPIs to measure product success, customer satisfaction, and operational efficiency, reporting progress to senior leadership.

What We’re Looking For:

• Experience: Minimum of 5+ years in the mortgage industry, with at least 5 years in a senior leadership role overseeing mortgage product development, operations, or strategy.
• Licensing: Active Mortgage Loan Originator (MLO) license in at least one U.S. state, with the ability to obtain additional licenses as needed.
• Entrepreneurial Mindset: Proven ability to build and scale products or businesses in dynamic, competitive environments, with a track record of innovation and adaptability.
• Technical Acumen: Familiarity with fintech platforms, digital lending technologies, and blockchain-based solutions is a plus.
• Regulatory Knowledge: Deep understanding of mortgage regulations, including TILA, RESPA, and state-specific licensing requirements.
• Leadership Skills: Exceptional ability to lead cross-functional teams, inspire innovation, and drive results in a fast-paced environment.
• Communication: Strong interpersonal and presentation skills, with the ability to articulate a compelling vision to internal teams, external partners, and senior leadership.
• Education: Bachelor’s degree in finance, business, or a related field; MBA or advanced degree preferred.

Bonus Points:

• Passion for transforming traditional financial services through technology.
• Experience working in or with fintech startups or digital platforms.
• Established network within the mortgage and lending ecosystem.
• Comfort operating in a high-growth, ambiguous environment with a bias for action.

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact