Page 4. Web3 Operations Jobs

Who We Are:Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

You are an experienced and motivated Facilities Supervisor to support the operational readiness and day-to-day management of a state-of-the-art AI Data Center. This role is critical in ensuring that building infrastructure and environmental systems operate reliably, efficiently, and in compliance with industry standards and AI workload requirements.

You need to have 3–5 years of facilities or building operations experience in mission-critical environments such as data centers, hospitals, manufacturing, or other large-scale technical facilities. You will be a hands-on leader, coordinating maintenance teams, vendors, and contractors to maintain 100% uptime and optimal performance.

What You’ll Do:

Operations & Maintenance

• Supervise the daily operation of building systems including HVAC, CRAC/CRAH units, liquid cooling infrastructure, fire/life safety, lighting, and plumbing.
• Monitor and ensure performance of facility systems supporting AI compute (e.g., precision cooling, high-density rack environments, humidity control)
• Lead shift technicians and vendors in performing scheduled and corrective maintenance.
• Use CMMS (Computerized Maintenance Management System) to log work orders, inspections, and equipment status.
• Willingness to work a rotating schedule up to 12 hour shifts, including nights/weekends or on-call shifts as needed

Monitoring & Response

• Oversee environmental monitoring systems (BMS/EMS) to ensure proper system alerts, alarms, and responses are in place.
• Respond to alarms, troubleshoot system issues, and escalate incidents per SOPs.
• Support root-cause analysis and post-incident reporting for critical facility events.

Compliance & Safety

• Ensure compliance with safety policies, electrical/mechanical codes, and environmental regulations.
• Conduct routine safety audits, toolbox talks, and emergency response drills.
• Maintain all facility documentation, permits, and certifications.

Vendor & Project Coordination

• Supervise external contractors performing facility maintenance, inspections, and system upgrades.
• Coordinate with engineering and construction teams during infrastructure build-out, retrofits, and commissioning activities.
• Support testing and acceptance of facility infrastructure related to AI workloads (e.g., liquid cooling loops, battery backup, or high-efficiency HVAC).

Reporting & Documentation

• Maintain accurate records of facility conditions, performance metrics, and maintenance history.
• Assist with budgeting and procurement for facility tools, consumables, and service contracts.
• Provide regular reporting on uptime, capacity, and facility health indicators.

What We’re Looking For:

Education & Experience

• High school diploma or equivalent (Associate’s or Bachelor’s degree in Facility Management, Engineering, or related field preferred).
• 3–5 years of experience in facility operations or building systems maintenance, preferably in mission-critical environments.

Technical Skills

• Working knowledge of HVAC, electrical systems, chilled water systems, fire/life safety, and mechanical maintenance.
• Familiarity with AI data center or high-density compute infrastructure is a strong plus.
• Proficient with building automation systems (BMS), EMS, and standard office applications.
• Experience with CMMS platforms and maintenance workflows.

Certifications

• EPA Universal Refrigerant Certification
• OSHA 30 or equivalent safety Certification
• NFPA 70E / Electrical Safety Certification
• LEED, IFMA CFM, or similar facility-related credential (a plus)

Bonus Points:

• Proactive, safety-first mindset with attention to detail and operational discipline.
• Strong leadership and communication skills to direct shift teams and contractors.
• Ability to troubleshoot and prioritize in fast-paced, high-availability environments.

The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.

What We Offer:

• Competitive base salary and discretionary bonus
• Paid Time Off
• Company-paid health and protective benefits for employees, partners, and other dependents
• Company Paid Holidays (14)
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace
• Opportunities to learn about the Crypto industry
• Free daily snacks and weekly meal in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact