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Remote Bitcoin

Who We Are:
At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.
Additional information about the Company's businesses and products is available on www.galaxy.com.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
<ul>
<li>Seek Excellence.</li>
<li>Be Selective To Be Effective.</li>
<li>Be Highly Aligned, Loosely Coupled.</li>
<li>Disagree Transparently.</li>
<li>Encourage Independent Decision-Making.</li>
<li>Build Dream Teams.</li>
</ul>Who You Are:
The Blockchain Engineering Team is responsible for deploying, securing, and optimizing validator infrastructure across multiple blockchain networks. Specializing in launching and maintaining validators, we ensure high availability, security, and performance to support decentralized networks.
As part of this team, you will design, deploy, and manage validator nodes, enhance automation workflows, monitor network performance, and implement robust security measures. The team collaborates closely with blockchain protocols, foundations, staking providers, and infrastructure partners to ensure seamless validator operations.
What You’ll Do:
<ul>
<li>Design, build, and maintain highly available, scalable, and secure infrastructure and systems related to our blockchain participation and custody offerings.</li>
<li>Collaborate with cross-functional teams to identify and implement improvements in infrastructure, monitoring, system automation, and incident response.</li>
<li>Identify & implement solutions for your domain where process, automation or tooling can significantly improve our ability to operate our infrastructure.</li>
<li>Develop a present and forward looking view into what’s happening in each part of your domain and how it applies to the business. Establish and communicate views that inform leadership and organizational strategy.</li>
<li>Continuously research and stay up-to-date with emerging trends in the web3/blockchain space.</li>
<li>Identify, scope and build on new product opportunities that may bring value to the business</li>
<li>Debug complex distributed blockchains and protocols to improve our participation.</li>
<li>Implement monitoring, observability tools and best practices to ensure the health, performance, and stability of our blockchain infrastructure.</li>
<li>Participate in and make improvements to, domain specific on-call rotations to ensure the continued reliability and uptime of our services.</li>
<li>Work through others, to develop and maintain automation scripts and tools to streamline deployment, scaling, and recovery processes.</li>
</ul>
What We’re Looking For:
<ul>
<li>
You are an experienced Protocol, DevOps or SRE Engineer with;
<ul>
<li>Prior software engineering or application development experience in modern programming language (.Net, Go, Rust, C/C++, Java, etc.)</li>
<li>Ability to script in a high-level scripting language like Python, Perl or bash coupled with an ability to identify human processes that can be scripted and automated.</li>
<li>Demonstrated experience working with blockchain infrastructure or strong knowledge of the blockchain domain (proof-of-stake consensus, web3, rpc, etc)</li>
<li>Deep familiarity with compute-infrastructure systems, tooling, observability, debugging strategies along with research aptitude and a desire to never repeat the same problem twice.</li>
<li>Troubleshooting expertise of complex application flows which span multiple systems along with an ability to identify server, network, and application issues and apply measurable remediations.</li>
<li>Working knowledge of Linux systems, system performance optimization and command line tooling.</li>
<li>Expertise in cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMWare, KVM, Docker or similar).</li>
<li>Hands-on experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack, Datadog, LogDNA, etc.)</li>
<li>Conceptual knowledge of security best practices, including encryption, access control, and network security (firewalls, traffic filtering).</li>
<li>Strong written and verbal communication skills with an ability to distill information to both technical and non-technical audiences.</li>
<li>Strong problem solving skills and ability to identify problems, determine their root cause, and see them through to solution.</li>
</ul>
</li>
</ul>
Bonus Points:
<ul>
<li>At-least 2 years of software engineering experience.</li>
<li>Hands on experience operating Solana, Ethereum or similar validation infrastructure (or RPC).</li>
<li>Experience with Kubernetes, or similar compute orchestration systems and a familiarity with container orchestration.</li>
<li>Skill in defining infrastructure as code with Terraform or other infrastructure orchestration tooling.</li>
<li>Experience participating in or reading/parsing on-chain activity.</li>
<li>Ability to build backend services in addition to infrastructure.</li>
</ul>
What We Offer:
<ul>
<li>Competitive base salary and discretionary bonus</li>
<li>Competitive paid time off</li>
<li>Company-paid health and protective benefits for employees and their eligible dependents</li>
<li>Free virtual coaching sessions through Headspace</li>
<li>Free daily snacks in-office</li>
<li>Opportunities to learn about the Crypto industry</li>
<li>Smart, entrepreneurial, and fun colleagues</li>
</ul>
*Benefits may vary depending on location.Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

Protocol Engineer - Associate (Platform)

Who We Are:
At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.
Additional information about the Company's businesses and products is available on www.galaxy.com.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
<ul>
<li>Seek Excellence.</li>
<li>Be Selective To Be Effective.</li>
<li>Be Highly Aligned, Loosely Coupled.</li>
<li>Disagree Transparently.</li>
<li>Encourage Independent Decision-Making.</li>
<li>Build Dream Teams.</li>
</ul>Who You Are:
This role is a Senior Back End Developer for an exciting new business initiative at Galaxy. In this position, you’ll design, develop, and optimize robust, scalable software back end that powers our web and mobile applications for a new product offering. You will join a team of back-end developers, ensuring the reliability, security, and performance of our platforms while collaborating with front-end, product, and infrastructure teams. Your expertise will help drive the architecture of our product offerings, supporting Galaxy’s mission to innovate in the crypto economy.
What You’ll Do:
<ul>
<li>Design, develop, and maintain high-performance back-end systems, APIs, and databases that support the business’s web and mobile applications.</li>
<li>Help foster a culture of technical excellence, collaboration, and continuous learning.</li>
<li>Collaborate with front-end developers, product managers, and DevOps teams to ensure seamless integration and delivery of features and services.</li>
<li>Architect scalable, secure, and efficient server-side solutions that meet fintech industry standards and handle high transaction volumes.</li>
<li>Implement best practices for code quality, testing, and deployment, including code reviews and automated testing frameworks.</li>
<li>Stay current with emerging technologies and trends in back-end development, blockchain, and fintech to recommend innovative improvements.</li>
</ul>
What We’re Looking For:
<ul>
<li>Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience).</li>
<li>7+ years of experience in back-end development, with at least 2 years in a senior role.</li>
<li>Hands-on development experience in Node, Express, TypeScript and related frameworks like Nest.js to build REST API's and other services.</li>
<li>Strong experience with SQL and some exposure to NoSQL is nice to have.</li>
<li>Experience with Microservices and Event based architecture.</li>
<li>Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization tools (e.g., Docker, Kubernetes)</li>
<li>Experience in using Caching and Messaging Queues like Kafka.</li>
<li>Experience using Postman and Git / Bitbucket.</li>
</ul>
Bonus Points:
<ul>
<li>Prior experience working in a startup, taking a product from zero to one.</li>
<li>Experience in financial markets or brokerages.</li>
</ul>Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

Senior Back End Developer

Who We Are:
At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.
Additional information about the Company's businesses and products is available on www.galaxy.com.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
<ul>
<li>Seek Excellence.</li>
<li>Be Selective To Be Effective.</li>
<li>Be Highly Aligned, Loosely Coupled.</li>
<li>Disagree Transparently.</li>
<li>Encourage Independent Decision-Making.</li>
<li>Build Dream Teams.</li>
</ul>Who You Are:
The Blockchain Engineering Team is responsible for deploying, securing, and optimizing validator infrastructure across multiple blockchain networks. Specializing in launching and maintaining validators, we ensure high availability, security, and performance to support decentralized networks.
As part of this team, you will design, deploy, and manage validator nodes, enhance automation workflows, monitor network performance, and implement robust security measures. The team collaborates closely with blockchain protocols, foundations, staking providers, and infrastructure partners to ensure seamless validator operations.
What You’ll Do:
<ul>
<li>Design, build, and maintain highly available, scalable, and secure infrastructure and systems related to our blockchain participation and custody offerings.</li>
<li>Collaborate with cross-functional teams to identify and implement improvements in infrastructure, monitoring, system automation, and incident response.</li>
<li>Identify & implement solutions for your domain where process, automation or tooling can significantly improve our ability to operate our infrastructure.</li>
<li>Develop a present and forward looking view into what’s happening in each part of your domain and how it applies to the business. Establish and communicate views that inform leadership and organizational strategy.</li>
<li>Continuously research and stay up-to-date with emerging trends in the web3/blockchain space.</li>
<li>Identify, scope and build on new product opportunities that may bring value to the business</li>
<li>Debug complex distributed blockchains and protocols to improve our participation.</li>
<li>Implement monitoring, observability tools and best practices to ensure the health, performance, and stability of our blockchain infrastructure.</li>
<li>Participate in and make improvements to, domain specific on-call rotations to ensure the continued reliability and uptime of our services.</li>
<li>Work through others, to develop and maintain automation scripts and tools to streamline deployment, scaling, and recovery processes.</li>
</ul>
What We’re Looking For:
<ul>
<li>
You are an experienced Protocol, DevOps or SRE Engineer with;
<ul>
<li>Prior software engineering or application development experience in modern programming language (.Net, Go, Rust, C/C++, Java, etc.)</li>
<li>Ability to script in a high-level scripting language like Python, Perl or bash coupled with an ability to identify human processes that can be scripted and automated.</li>
<li>Demonstrated experience working with blockchain infrastructure or strong knowledge of the blockchain domain (proof-of-stake consensus, web3, rpc, etc)</li>
<li>Deep familiarity with compute-infrastructure systems, tooling, observability, debugging strategies along with research aptitude and a desire to never repeat the same problem twice.</li>
<li>Troubleshooting expertise of complex application flows which span multiple systems along with an ability to identify server, network, and application issues and apply measurable remediations.</li>
<li>Working knowledge of Linux systems, system performance optimization and command line tooling.</li>
<li>Expertise in cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMWare, KVM, Docker or similar).</li>
<li>Hands-on experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack, Datadog, LogDNA, etc.)</li>
<li>Conceptual knowledge of security best practices, including encryption, access control, and network security (firewalls, traffic filtering).</li>
<li>Strong written and verbal communication skills with an ability to distill information to both technical and non-technical audiences.</li>
<li>Strong problem solving skills and ability to identify problems, determine their root cause, and see them through to solution.</li>
</ul>
</li>
</ul>
Bonus Points:
<ul>
<li>At-least 6 years of software engineering experience.</li>
<li>Hands on experience operating Solana, Ethereum or similar validation infrastructure (or RPC).</li>
<li>Experience with Kubernetes, or similar compute orchestration systems and a familiarity with container orchestration.</li>
<li>Skill in defining infrastructure as code with Terraform or other infrastructure orchestration tooling.</li>
<li>Experience participating in or reading/parsing on-chain activity.</li>
<li>Ability to build backend services in addition to infrastructure.</li>
</ul>
What We Offer:
<ul>
<li>Competitive base salary and discretionary bonus</li>
<li>Competitive paid time off</li>
<li>Company-paid health and protective benefits for employees and their eligible dependents</li>
<li>Free virtual coaching sessions through Headspace</li>
<li>Free daily snacks in-office</li>
<li>Opportunities to learn about the Crypto industry</li>
<li>Smart, entrepreneurial, and fun colleagues</li>
</ul>
*Benefits may vary depending on location.Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

Director, Protocol Architect

Who We Are:
At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.
Additional information about the Company's businesses and products is available on www.galaxy.com.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
<ul>
<li>Seek Excellence.</li>
<li>Be Selective To Be Effective.</li>
<li>Be Highly Aligned, Loosely Coupled.</li>
<li>Disagree Transparently.</li>
<li>Encourage Independent Decision-Making.</li>
<li>Build Dream Teams.</li>
</ul>Who You Are:
Galaxy is seeking a passionate, dedicated Client Services Associate to join our Client Services team. This individual is a critical member of our team, acting as a trusted resource and advocate for our clients. This role requires a balance of service excellence, operational accuracy, and relationship-building across multiple channels. We’re looking for someone who is proactive, intellectually curious, and confident handling complex client needs. The ideal candidate has strong organizational and problem-solving skills, excellent communication abilities, and an unwavering commitment to delivering outstanding client experiences at every interaction.
We’re seeking individuals who are client-obsessed, proactive, and thrive in fast-paced environments. You understand that service isn’t just about answering questions—it’s about building trust, anticipating needs, and delivering a seamless experience from start to finish. You’re detail-oriented, an empathetic communicator, and someone who solves problems with urgency and ownership.
Experience in financial services is a strong plus, but more importantly, we’re looking for team members with a growth mindset, intellectual curiosity, and a drive to go above and beyond for our clients. You’re energized by collaboration, confident in high-stakes conversations, and passionate about raising the bar for what exceptional service looks like.
What You’ll Do:
<ul>
<li>Provide exceptional client service via email, live chat, and phone support.</li>
<li>Maintain and uphold defined Service Level Agreements (SLAs) by ensuring prompt and efficient responses to inquiries.</li>
<li>Investigate client issues thoroughly and provide clear, timely, and accurate solutions.</li>
<li>Collaborate closely with internal teams to resolve complex client</li>
<li>Demonstrate empathy, professionalism, and patience in all client interactions, contributing to a high-quality client</li>
<li>Actively participate in team discussions, brainstorming sessions, and knowledge-sharing initiatives to continuously improve processes and client</li>
<li>Remain adaptable and flexible to changing priorities, tasks, and company needs.</li>
<li>Stay informed about company products, services, and tools, providing expert advice and guidance to clients.</li>
<li>Work with CRM & Support tools to manage client interactions, track issues, and communicate with the team.</li>
</ul>
What We’re Looking For:
<ul>
<li>Minimum of 7 years prior experience in a client service, operations or technical support role in the fintech or finance industry.</li>
<li>Must hold an active FINRA Series 7 and Series 63 license.</li>
<li>Familiarity with regulated banking and investment products.</li>
<li>Strong problem-solving skills with the ability to navigate complex issues and provide clear resolutions.</li>
<li>Ability to thrive in a fast-paced, remote work environment.</li>
<li>Strong attention to detail, time management, and organizational skills.</li>
<li>Client-obsessed. A positive attitude and passion for helping people. </li>
<li>Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and senior management.</li>
<li>Experience with CRM and Support tools such as Zendesk, JIRA, and Slack is required.</li>
</ul>
Bonus Points:
<ul>
<li>10+ years previous experience in the fintech or finance industry.</li>
<li>Prior startup experience</li>
<li>Remote work experience is a plus</li>
</ul>
The base salary ranges included below will be commensurate with candidate experience, expertise, and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

Client Services Lead

Who We Are:
At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.
Additional information about the Company's businesses and products is available on www.galaxy.com.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
<ul>
<li>Seek Excellence.</li>
<li>Be Selective To Be Effective.</li>
<li>Be Highly Aligned, Loosely Coupled.</li>
<li>Disagree Transparently.</li>
<li>Encourage Independent Decision-Making.</li>
<li>Build Dream Teams.</li>
</ul>Who You Are:
Galaxy is seeking a passionate, dedicated Client Services Associate to join our Client Services team. This individual is a critical member of our team, acting as a trusted resource and advocate for our clients. This role requires a balance of service excellence, operational accuracy, and relationship-building across multiple channels. We’re looking for someone who is proactive, intellectually curious, and confident handling complex client needs. The ideal candidate has strong organizational and problem-solving skills, excellent communication abilities, and an unwavering commitment to delivering outstanding client experiences at every interaction.
We’re seeking individuals who are client-obsessed, proactive, and thrive in fast-paced environments. You understand that service isn’t just about answering questions—it’s about building trust, anticipating needs, and delivering a seamless experience from start to finish. You’re detail-oriented, an empathetic communicator, and someone who solves problems with urgency and ownership.
Experience in financial services is a strong plus, but more importantly, we’re looking for team members with a growth mindset, intellectual curiosity, and a drive to go above and beyond for our clients. You’re energized by collaboration, confident in high-stakes conversations, and passionate about raising the bar for what exceptional service looks like.
What You’ll Do:
<ul>
<li>Provide exceptional client support via email, live chat, and phone support.</li>
<li>Maintain and uphold defined Service Level Agreements (SLAs) by ensuring prompt and efficient responses to inquiries.</li>
<li>Investigate client issues thoroughly and provide clear, timely, and accurate solutions.</li>
<li>Collaborate closely with internal teams to identify and resolve complex client</li>
<li>Demonstrate empathy, professionalism, and patience in all client interactions, contributing to a high-quality client</li>
<li>Actively participate in team discussions, brainstorming sessions, and knowledge-sharing initiatives to continuously improve processes and client</li>
<li>Remain adaptable and flexible to changing priorities, tasks, and company needs.</li>
<li>Stay informed about company products, services, and tools, providing expert advice and guidance to clients.</li>
<li>Work with CRM & Support tools to manage client interactions, track issues, and communicate with the team.</li>
</ul>
What We’re Looking For:
<ul>
<li>Minimum of 5 years prior experience in a client service, operations or technical support role in the fintech or finance industry.</li>
<li>Strong problem-solving skills with the ability to navigate complex issues and provide clear resolutions.</li>
<li>Ability to thrive in a fast-paced, remote work environment.</li>
<li>Strong attention to detail, time management, and organizational skills.</li>
<li>Client-obsessed. A positive attitude and passion for helping people. </li>
<li>Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and senior management.</li>
<li>Experience with client support tools such as Zendesk, JIRA, and Slack is required.</li>
</ul>
Bonus Points:
<ul>
<li>7+ years previous experience in the fintech or finance industry.</li>
<li>Prior startup experience</li>
<li>Familiarity with regulated banking and investment products</li>
<li>Remote work experience is a plus</li>
</ul>
The base salary ranges included below will be commensurate with candidate experience, expertise, and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact

Client Services Associate

40 link clicks.

Blockstream

Please submit your resume and join our talent pool, you will be notified of future job openings that might interest you! <a href="https://blockstream.com/" rel="noopener noreferrer nofollow" target="_blank">Blockstream</a> was founded in 2014 by <a href="https://en.wikipedia.org/wiki/Adam_Back" rel="noopener noreferrer nofollow" target="_blank">Dr. Adam Back</a> and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly grew into one of the leading technology power houses of the industry.At Blockstream, we’re building solutions on Bitcoin that will disrupt the existing financial system. We imagine a world where individuals and businesses can easily access a global, permissionless system to secure their money, use it every day, and invest it or put it to work. In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer 2 projects like Liquid and Core Lightning, to end user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future. Come join us in our mission!

Don't see an open position that fits? Apply Here!

Please submit your resume and join our talent pool, you will be notified of future job openings that might interest you! <a href='https://blockstream.com/" rel="noopener noreferrer nofollow" target="blank">Blockstream</a> was founded in 2014 by <a href="https://en.wikipedia.org/wiki/Adam_Back" rel="noopener noreferrer nofollow" target="_blank">Dr. Adam Back</a> and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. Focusing on building fundamental Bitcoin infrastructure, Blockstream quickly grew into one of the leading technology power houses of the industry.At Blockstream, we’re building solutions on Bitcoin that will disrupt the existing financial system. We imagine a world where individuals and businesses can easily access a global, permissionless system to secure their money, use it every day, and invest it or put it to work. In pursuit of our expansive vision, we’ve built a full stack of innovative products on top of the Bitcoin protocol, from layer 2 projects like Liquid and Core Lightning, to end user software and hardware wallets like Green and Jade. Our brand stands for innovation in the Bitcoin community, and we’re growing our team to accelerate the future. Come join us in our mission!

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QA Engineering Manager

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Senior Product Manager, Enterprise

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Senior Backend Engineer, Payments and Wallet

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Staff Platform Engineer

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Staff Software Engineer

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Senior Software Engineer

Remote Web3 Bitcoin jobs Earn 💰 $70k-$100k salary with theseBlockstream, Shakepay, Coinhako and other crypto companies

Work on Bitcoin, Lightning Network, and cryptocurrency infrastructure projects. Browse 7+ open roles paying $70k-$100k/year at Blockstream, Shakepay, Coinhako. Apply now! Updated July 2026

Job Title	Company Name	Salary	Location	Tags	Posted
Don't see an open position that fits? Apply Here!	Blockstream		Remote	Web3RemoteFull TimeBitcoin	1w
QA Engineering Manager	Blockstream		Remote	ManagerEngineeringSecurityBitcoin	1w
Senior Product Manager, Enterprise	Blockstream		Remote	Product ManagerManagerBitcoinDeFi	1w
Senior Backend Engineer, Payments and Wallet	Coinhako			RemoteWeb3TradingDeveloper	1w
Staff Platform Engineer	Shakepay			RemoteWeb3DeveloperEngineering	1w
Staff Software Engineer	Shakepay	CAD 70k-100k/year		RemoteWeb3DeveloperNon Tech	1w
Senior Software Engineer	Shakepay			RemoteWeb3DeveloperNon Tech	1w
Past and filled jobs:
Protocol Engineer - Associate (Platform)	Galaxy			RemoteWeb3ResearchDeveloper
Senior Back End Developer	Galaxy	70k-120k/year		RemoteWeb3DeveloperTrading
Director, Protocol Architect	Galaxy	100k-150k/year		RemoteWeb3ResearchDeveloper
Client Services Lead	Galaxy	100k-150k/year		RemoteWeb3TradingSenior
Client Services Associate	Galaxy	70k-100k/year		RemoteWeb3TradingSenior

Bitcoin Jobs & Careers July 2026

Latest Bitcoin Jobs.

Past and filled jobs:

Don't see an open position that fits? Apply Here!

Blockstream

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