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Art Blocks | RemoteSalesCommunityContent | |||||
Polygon | 📍 South Korea | RemoteNon TechSalesLegal |

Jul 03, 2023

Responsibilities
- Uphold the high technical standards for on-chain generative artwork on Art Blocks and manage the technical screening/QA process for new artwork Â
- Conduct manual QA for projects, ensuring consistent delivery deterministic, resolution-agnostic, and browser & device-independent generative art pieces
- Coordinate with Art and Business Development teams to integrate the QA process into the artist and partner onboarding workflowÂ
- Answer technical questions from partners and artists and participate in prospective partner calls to explain Art Blocks' technical offeringsÂ
- Provide professional support during and after project deployment to maximize partner and artist satisfaction and loyaltyÂ
- Manage first-level support (pulling in Engineering only when needed) for Discord technical support channels as well as monitoring internal Slack comms to field artist/partner support questionsÂ
- Work closely with our Account Executive and business development team to ensure successful onboarding and launch of partners from a wide variety of industries and backgroundsÂ
Potential Projects
- Owning the technical screening/QA process for new artwork and coordinating with the Art and Business Development teams to ensure the integration of this process into the artist and partner onboarding processÂ
- Developing requirements and specifications, and creating test documentation and playbooks for project audits and artist/partner toolingÂ
- Managing the technical qualification process in the partnerships pipeline from initial prospect through mainnet deploymentÂ
- Create, update, and maintain partner-facing operational and technical documentation to improve their onboarding and launch experiences
Base Requirements
- Bachelor's degree
- 2+ years of experience in a technical support role (e.g., QA Testing, Developer Relations, Sales Engineer)Â
- Experience with Browserstack or an equivalent app & cross-browser platformÂ
- Experience navigating on-chain transactions, using tools such as Etherscan and GnosisÂ
- Familiarity with generative art libraries and tools (Javascript, SVG, p5js, threejs, etc.)Â
- Strong communication and collaboration skills, with an emphasis on communicating technical concepts to non-technical teams and partnersÂ
- Ability to adapt and work on a wide variety of projects and initiativesÂ
- Passion for generative art, digital ownership, and the benefits of decentralization
Preferred Qualifications
- Familiarity with the crypto and/or NFT/Web3 ecosystem
- Experience testing or using dApps
- Experience with Github and/or Asana
- Experience with community communications tools (Discord / Twitter)
Benefits
- Remote work environment, flexible hours
- Competitive salary, bonus, and equity
- Unlimited PTO: everyone is required to take a minimum of 20 days PTO per year, and you are welcome to take more (with the support and approval of your manager)Â
- 14 company days off in accordance with the holiday closure calendar
- 12 weeks parental leave
- In-person employee meet-ups at hosted team events as well as industry conferences
- Budget for WFH setup (laptop, monitor, headphones, keyboard, etc.) to make sure you have the hardware and tools needed to do great work.
- Participation in Employee Charitable Giving Program and pride to work at an organization that has given over $20 million to charitable causes in two years
- Healthcare benefits, including vision, dental, FSA, HSA
- Life & disability insurance


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