Web3 Sales Social Media Jobs
| Job Title | Company Name | Salary | Location | Tags | Posted | |
|---|---|---|---|---|---|---|
| Movimentum | 24k-48k | RemoteSocial MediaWeb3 | 3w | |||
Past and filled jobs: | ||||||
| Ledger | 📍 Paris, France | Web3Non TechMarketing | ||||
| BitMEX | 100k-150k/year | RemoteWeb3MarketingTrading | ||||
| TaxBit | 2k-4k/month | 📍 New York, New York, United States | Web3Non TechMarketing | |||
| TaxBit | 2k/month | 📍 San Francisco, California, United States | Web3Non TechMarketing | |||
| Zodia Custody | 70k-90k/year | RemoteWeb3ResearchMarketing | ||||
ABOUT MOVIMENTUM:
Movimentum is the leading token marketing agency for content creation on CoinMarketCap, working with companies like Sonic, Ronin, Beam and many other projects. From the minds of two founders in 2023, the company has grown to over 20 members from all over the world in less than 2 years. Our mission is to make sure worthy tokens get the visibility, momentum, and the narrative they need to win.
THE ROLE:
This position involves the onboarding of new clients; working with clients on an ongoing basis as their primary point of contact; creating and maintaining results, retention and referral programs to retain existing clients.
RESPONSIBILITIES (Tasks Associated With The Role):
- Client Onboarding: Responsible for taking over client onboarding once the sales team has closed the sale and has filled out any required onboarding documents.
- Client Support: Once introduced as the primary point of contact, will be responsible for answering all client questions and addressing any concerns in an efficient, retention-based manner.
- Reporting: Fill out the Client Success Tracker (CST) with the next steps after meetings with the client, tracking buy-in and other valuable indicators of client success.
- Look For Additional Sales Opportunities With Current Clients: Must be able to see opportunities for additional services that will help the client grow their business, and should communicate these opportunities to the team, as reports are prepared.
- Maintain a Client Retention Strategy: Continue refining and improving existing Client Retention Strategy. This will mean bringing new ideas to the table at scheduled meetings and having a plan to deploy new strategies and a way to track the results of those efforts.
RESULTS (Expected Accomplishments):
- Have clients onboarded with outsource teams within 24 hours of being closed.
- Provide timely responses to client inquiries. This means responding within 60 minutes during typical working hours, and within 24 hours during work days if a message was received out of working hours.
- Provide detailed and insightful feedback on results from clients. Be able to focus on the positive aspects of their results while revisiting and resetting expectations as needed. Should recognize benchmarks, and look for opportunities to increase our clients perceived value for the service we provide.
- Track and report on client results during weekly meetings - highlighting which clients need attention and which are doing amazingly well (so we can reach out and leverage these results for retention and referral opportunities).
- Maintain and improve our existing systems for streamlining customer onboarding, support, retention, and referral programs.
REQUIREMENTS (Expected Proficiencies):
- Maintain an in depth understanding of our services and how to measure success.
- Must understand our sales process and keep deliverables in alignment with client’s expectations (what we promised them).
- Data analysis via the CST (Client Success Tracker), and providing insights for improvement.
- Strict attention to detail and cross checking data.
- Excellent communication skills and ability to relay ideas clearly.
- Ability to manage multiple projects consecutively.
- Ability to problem solve and provide effective solutions to issues as they arise.
- Commitment of at least 40 hours per week.
WHAT WE OFFER
- Remote position with flexible schedule.
- Referrals on new possible clients they bring in + success fee at every renewal or upsell.
- An ever-evolving environment where personal and professional growth is at the forefront of what we do every day.
- A place where open communication and feedback are valued over hard skills.
- A team of driven and passionate people who are always willing to go the extra mile to help their teammates.
- An environment where proactivity and a willingness to learn and grow are valued and rewarded.
tags: client success manager, account manger, project manager
Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Social Media Web3 Jobs, Web3 Crypto Jobs, Full Time Crypto Jobs, Marketing Crypto Jobs, Sales Crypto Jobs, Non Tech Web3 Jobs, Manager Web3 Jobs.
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