Head of Solutions Architecture

About Us 🚀Immutable is a global technology company, powering the world of NFTs on Ethereum. We are on a mission to be the number one ecosystem for NFTs which empowers and rewards users.  Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.Currently, the Immutable Group consists of the Immutable Platform, the preferred developer platform for building & scaling web3 games on Ethereum, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.It is our ambition to make digital worlds real; we have incredible global growth plans as we strive to become the number one ecosystem for NFTs. Come and join us as we pioneer in this space!About The Role Immutable is looking for an experienced technical and commercial leader to lead our Solution Architecture function. Solution Architecture is responsible for our highest-potential partners' integration experience and discovering requirements that we should build to achieve their goals. The team must be capable of operating at high-level abstractions, doing everything from interpreting business outcomes to designing step-by-step API guides. Commercially, the team is responsible for recommending high-level technical architecture, influencing business decisions, and persuading customers on why our recommended solutions are the best choice. You will play a pivotal role in bridging the gap between our partners and our technology, combining your detailed knowledge of our partners' goals and our product capabilities to provide key customer inputs to our Product teams. As a senior leader, you will build, lead, and evolve a world-class technical function of highly skilled solution architects - inspiring and developing your team in a rapidly scaling environment. 

You’ll Be Expected To

• Understand our customers’ goals to differentiate between critical gaps and improvements.
• Work closely with our scaled teams to codify the integration process for self-service consumption.
• Contribute directly to our commercial strategy, ensuring we’re learning what works/what doesn’t and contributing to the sales and success practice, our ecosystem partner strategy, and beyond.
• Define the integration process, and often lead from the front.
• In the short term, you will lead the integration experience of our most strategic partnerships to develop the craft and our strategic direction.
• Lead, mentor and inspire a team of Solution Architects, fostering a culture of excellence, customer obsession and innovation.
• Develop strategies to attract and retain top-tier solution architecture talent. 
• Develop a world-class integration strategy and process, and bring this to life by building OKRs, and health metrics, using data to generate insights. 
• Deeply understand our product strategy and customer requirements, collaborating closely with product managers, engineering, business development and partner success to ensure seamless integration of partners into our products, whilst ensuring that partner needs are scoped into our product roadmap. 
• Become a trusted advisor to key partners, understanding their needs and providing technical guidance and support.
• Develop and maintain strong relationships with key customers to drive satisfaction and loyalty.
• Provide technical guidance and expertise to address complex integration challenges. 
• Stay informed with emerging approaches, new technology, competitive offerings and best practices in solution architecture

We'd Love You To Have

• 8+ years of experience building global, distributed teams and working on complex technical problems in solution architecture, integration engineering or closely related technology roles.
• 5+ years working with executive-level stakeholders
• Extensive experience with Typescript
• Strong understanding of integration technologies, API design, and partner ecosystem dynamics.
• Demonstrated success in driving product enhancements and feature development. 
• Exceptional communication, interpersonal and leadership skills,
• Experience interfacing with business customers through discord, email, slack, and face-to-face calls, including with C-level profiles.
• Gaming experience (preferred)

Bonus Points For

• Personal interest or professional participation in web3 projects.
• Prior experience with Solidity

About the Team:This role will be part of the Immutable platform team. The goal for Immutable X is to be the leading platform for NFT minting & trading “powering the world of NFT’s”. Our customer success mission is to deliver the highest level of end-to-end customer support from integrations to product expansion, to be the undisputed leader in scalable blockchain technology.We are proud of the benefits that we offer for all of our employees globally.  Here is a snapshot: Attracting the best global talent:💸We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance💻 While we offer flexible working arrangements, we have an epic head office in the heart of Sydney and offer remote office hubs around the globe via a WeWork all-access pass📲We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.Levelling up your growth🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development📚 Enjoy access to free online courses via UdemyHelping you thrive💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service🎁 Get premium access to mindfulness resources, online fitness classes and discounts at major retailers through PerkboxLeave when you need it the most: 👨‍👧‍👦New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthdayAdditional Information: Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don't meet all the job listing requirements, do yourself (and us) a favour by still applying! You'll likely bring something to the workplace that we haven't thought of yet, and we would love to hear from you. We are a 2022 Circle Back Initiative Employer – we commit to responding to every applicant.*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!Join us in shaping the future of web3 gaming!#LI-Remote

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