Page 2. Web3 Discord Full Time jobs
| Job Title | Company Name | Salary | Location | Tags | Posted | |
|---|---|---|---|---|---|---|
| Token Metrics | $40k-60k/year | RemoteWeb3Non Tech | 1w | |||
| SafeGlobal | $75k-125k/year | RemoteWeb3Research | 1w | |||
| Scroll.io | RemoteWeb3ResearchDeveloper | 1w | ||||
| Token Metrics | $60k-80k/year | RemoteWeb3Non Tech | 1w | |||
| Polygon Labs | $80k-150k/year | RemoteWeb3Research | 1w | |||
| Polygon Labs | $75k-150k/year | RemoteWeb3Engineering | 1w | |||
| Polygon Labs | $70k-120k/year | RemoteWeb3Developer | 1w | |||
| Polygon Labs | $2-4/hour | RemoteWeb3Developer | 1w | |||
| Polygon Labs | RemoteWeb3DeveloperMarketing | 1w | ||||
| Polygon Labs | $60k-120k/year | RemoteWeb3Developer | 1w | |||
| Polygon Labs | $120k-150k/year | RemoteWeb3Developer | 1w | |||
| Polygon Labs | $75k-100k/year | RemoteWeb3Research | 1w | |||
| Polygon Labs | $180k-210k/year | RemoteWeb3Developer | 2d | |||
Crypto Customer Success Specialist (Nigeria-Remote)
at Token Metrics
Token Metrics is a cryptocurrency investment research platform that’s driven by machine learning and artificial intelligence. The company was founded by Ian Balina in 2017 as he traded his way from $20,000 to more than $5 million, logging all his trades in a public-facing spreadsheet that drew more than a million unique visitors per month. Ian’s Moneyball-style approach to crypto investing now forms the basis of the Token Metrics platform, which now helps thousands of customers around the world profitably play the crypto markets.
Astra DAO is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction.To be successful as a Customer Support Representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Assist with other matters relevant to the role, as provided by Token Metrics
Requirements
- Familiarity with CRM systems Preferably Intercom
- Ability to navigate community management tools Like Telegram, Discord
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Listed in: Cryptocurrency Jobs, Remote Web3 Jobs, Web3 Web3 Jobs, Non Tech Crypto Jobs, Junior Level Crypto Jobs, Dao Crypto Jobs, Community Web3 Jobs, Discord Crypto Jobs, Venture Capital Crypto Jobs, Ethereum Web3 Jobs, Customer Support Crypto Jobs, Full Time Web3 Jobs.